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RETURN POLICY

Last updated January 01, 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and The Item And Your Invoice and/or Packing Slip must also be returned, and mail your return to the following address:

GunslingerArms
62 S. Monsey Rd 
Airmont NY 10952
Attn: Returns
RMA #

*Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:

  • Used or Opened Items and Ammunition

For defective or damaged products, please Contact Us to arrange a refund or exchange.

Please Note: 

● In cases where an item is defective or the wrong item is received, GunslingerArms will pay for the return shipping.
● All ammunition sales are final due to safety considerations, ammunition is nonreturnable.
● If a customer decides they no longer want an item, the customer covers the return shipping.
● If you would like to return an item(s) please obtain a Return Merchandise Authorization number (RMA) from us prior to returning the purchase.

 QUESTIONS 

If you have any questions concerning our return policy, please contact us at:
[email protected]